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High Performing Contractor - Mar 2008

March 11, 2008  |  from Quality Support Services -

High-Performing Contractor - NEWSLETTER

March 2008

Leadership – customers

George Hedley owner of Hedley Construction writes about leaders who make customers a priority:

I have some deep concerns about the future of your company, the management team you have assembled and your leadership. Your business is not growing for one reason: You and your management team are not making customer relationships, selling and creating new revenue a priority." This is the opening to a letter I recently sent to a start-up company I invested in. I wanted to get them focused on the real business problem, which was causing low profits. Often times, business owners or managers tend to blame bottom line issues on the economy, competition, market or their employees. In reality, results are the biggest indicator of leadership. Making a profit and growing your business is simple. It starts with creating revenue. No revenue = no business = no profit. Successful leaders are big-time revenue generators who constantly sell. The fastest way to fix a company's profit or growth problems is to generate more revenue. Look at what some of the greatest business leaders say about selling:

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Filed: Leadership