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Lean & 5S' in Construction #13 Aug 2006

August 16, 2006  |  from Quality Support Services -

Newsletter August 2006 - Issue #13

**************** Inspect Your Own Work

Traditional approaches to quality control/quality assurance is “inspection.’ We typically audit, inspect and/or test at the end of the process. Often we rely on someone else to perform this inspection. Lean does not do away with inspection but changes where, when and who does it.  We want self-inspection.  The Japanese say about defective product – don’t get, don’t make it and don’t pass it on.  Do the people doing the work know if what they received is right?  Do they know when they have done their work right?  Do they know how to inspect their work to see if it is right? Are they trained sufficient in these areas? Does each worker know when he/she has installed the work right?  Is he empowered to stop the work if something is not right?  We never want to install bad product. Field workers need the knowledge, equipment and time to make sure that the product being installed is working properly.  How do you make this happen? How do you know it is happening right?

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Filed: Lean-Construction